The goal of SAP is to provide you with a fast and efficient SAP system patch procedure. To evaluate your patch procedure and the errors that might have occurred, SAP needs information that is generated by the system and information on your experience with the SAP Java Support Package Manager.

Therefore, we have designed this SAP Java Support Package Manager Evaluation Form.

If you send this evaluation form to SAP, you will help us improve the SAP system patch procedure.

Note: The questions below are optional.

How many customer messages did you create for your patch procedure on SAP Service Marketplace?

Did the patch procedure come up to your expectations regarding downtime? Yes No

Did the patch documentation meet your needs? Yes Partly No

Did you use the "Apply Support Package Stack" option of JSPM? Yes Yes, with selected patches No

If we have any questions, can we contact you? If yes, enter your e-mail address or phone number in the following field:

Do you have any comments on the patch tool, documentation or patch procedure?

JSPM/Patch Log

JSPM Analysis
JSPM
 Open All    Close All >>Configuration >>Components >>Start Steps
>>Process Steps >>Deployments >>Restarts
- System
SID EPP OS AIX_PPC64
DB System Oracle OS Version 6.1
DB Version 11.2.0.3.0 Host epprda
- JSPM Params
Patches included in stack false
- Patch Times
Start Date 2013/02/22 14:12:53 End Date 2013/02/22 14:26:04
Downtime 0:06:12 JSPM Runtime 0:08:27
- Component Versions
Main Component Source Destination
Release SP, Patch Release SP, Patch
sap.com/SAPJVM 6.01 45.0 6.01 46.0
- Start (displays only items with runtime higher than 30s or with dialogs) or with aborted steps
Step Runtime Runs Aborts
Init 0:01:56 2 0
BLSetup 0:00:37 1 0
- Process (displays only items with runtime higher than 30s) or with aborted steps
Step Runtime Runs Aborts
specifyQueue 0:01:03 1 0
checkQueue 0:00:49 1 0
deployQueue 0:06:12 1 0
- Deployments (displays only items with runtime higher than 30s) or with aborted components
Component Runtime Runs per DC Aborts
- System Restarts (displays only items with runtime higher than 30s)
System starts/shutdowns/restarts Runtime Runs
System shutdown has been initiated by JSPM 0:01:05 1
System start has been initiated by JSPM 0:04:14 1