If the suggested troubleshooting information did not help please create OSS Message in BC-UPG-OCS-SPJ component with the following format: |
Type of updated AS Java system (Composition Environment, ERP ...):
Operating System Type and version: with version
Database type and version: with version
Source Support Package:
Target Support Package:
Please describe what procedure have used, what you have done before and after the error occured.
Also attach to the message log and trace archive:
//j2ee/JSPM/log/" and "/usr/sap///j2ee/JSPM/trc"]]>
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To speed up the support process, consider opening a connection on an OS level.
For more information about OSS message format please check SAP Note 1023155.
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