Task 2 – View Problem Details

You continue your investigation with the Problem Details page.

To view problem details:

1. On the Incident detail or Data Failure page, click View Problem Details.

   The Problem Details page appears, showing the Incidents subpage.

2. (Optional) To view incident details, in the Incidents subpage, select an incident, and then click View.

   The Incident Details page appears, showing the Dump Files subpage.

3. (Optional) On the Incident Details page, select Checker Findings to view the Checker Findings subpage.

   This page displays findings from any health checks that were automatically run when the critical error was detected.

   Related Topics

   Oracle Database Administrator's Guide for information about health checks and checker findings

   Roadmap: Investigating, Reporting, and Resolving a Problem