Clearing Alerts

Most alerts are cleared (removed) automatically when the cause of the problem disappears. Other alerts, such as Generic Alert Log Error, are sent to you for notification and must be acknowledged by the database administrator.

After taking the necessary corrective measures, you can acknowledge an alert by clearing or purging it. Clearing an alert sends the alert to the Alert History, which can be viewed from the Database Home page under Related Links. Purging an alert removes it from the Alert History.

To clear or purge an alert:

1. On the Database Home page under Diagnostic Summary, click the Alert Log link.

   The Alert Log Errors page appears.

2. From the View Data list, select the period for which you want information.

3. Click Refresh to refresh the page with the latest information.

4. Do one of the following:

   • Click Show Open Alerts to hide alerts that have been cleared.

   • Click Show Open and Cleared Alerts to see all alerts.

   Note: You will see only one or the other of these buttons, depending on what is currently displayed.

5. Select one or more alerts by clicking their Select options.

6. Click Clear to clear the alert.

7. Click Purge to purge the alert.

8. Click Clear Every Open Alert to clear all open alerts.

9. Click Purge Every Alert to purge all alerts.