Using Services

The following table lists the steps you need to follow to start using Services.

Step Number

Description

More Information

1 Review the Service Level Management concepts. "Service Level Management" chapter in Oracle Enterprise Manager Concepts.
2. Install the Oracle Agent software on the hosts where the components of your service reside. Installing Oracle Agents
3

Discover all the components for your service so they can be listed as Oracle Enterprise Manager targets.

Adding Targets
4 Define systems on which these targets will be based. Creating, Editing, and Viewing Systems
5 Specify the availability definition for the service. Availability can be based on a service test or a system. Defining Service Availability
6
Add one or more beacons to monitor these service tests.

Adding Beacons

7 If the service is not available, identify the root cause of failure.

About Root Cause Analysis

8

Define and track service levels using Service Level Reports.

Using Service Level Reporting
9 View reports after the Web application has been set up. Managing Reports

Related topics

About Services

Creating a Service

Types of Services Tests

Enterprise Manager Information Roadmap