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Configuring Root Cause Analysis

Before running Root Cause Analysis (RCA), you can choose to:

To configure Root Cause Analysis, follow these steps:

  1. From the Service Home page, click Monitoring Configuration.

  2. From the Monitoring Configuration page, click Root Cause Analysis Configuration.

  3. If the current mode is set to Automatic, click Set Mode Manual to disable RCA. If you choose to perform the analysis manually, you can perform the analysis from the Service home page at anytime by choosing Perform Analysis if the service is down. If the current mode is set for Manual, click Set Mode Automatic to enable RCA when the state of the service and its components change.
  4. Click the link in the Component Tests column of the table for the key component you want to manage. You can then manage component tests for the service on the Component Tests page by adding, removing, or editing tests. Click Help for more information.

Note: When you initiate RCA manually, RCA does not store the results for you, thus providing no history for later reference.

Related Topics

About Root Cause Analysis

About Root Cause Analysis Processing

Getting the Most From Root Cause Analysis

Defining Component Tests

Displaying RCA Run Details

Viewing RCA History

Enterprise Manager Information Roadmap