Setting Your My Oracle Support Credentials

You can obtain patches and patch sets from My Oracle Support (formerly OracleMetaLink) at the following URL:

https://support.oracle.com

To download patches and patch sets from My Oracle Support, you must register using your customer support identifier, which your company obtains when it signs a support contract with Oracle. When you register with My Oracle Support, you are given a user name and password that enables you to log in to this site from a Web browser.

Before you begin using the patching features of Database Control, you must configure your My Oracle Support credentials. After you specify your My Oracle Support credentials, an automated process can search My Oracle Support every day for patches that are applicable to your installed software. You also receive notification about critical patch advisories.

To set your My Oracle Support login credentials:

1. Click the Setup link located at the top and bottom of most Database Control pages.

   The Setup page appears.

2. Click Patching Setup.

   The Patching Setup subpage appears.

3. Under My Oracle Support, enter a user name and password.

4. (Optional) Complete the following steps:

   1. At the top of the page, click Online and Offline Settings.

   2. Enter the maximum size of your patch cache in the Patch Cache Maximum Size (MB) field.

      The patch cache is a temporary area where patches are stored. When the patch cache exceeds the specified maximum size, Database Control automatically performs a purge operation and tries to delete old patches until the patch cache is smaller than the specified maximum size.

5. Click Apply to set your My Oracle Support credentials.

   Database Control displays a message that confirms the setup and informs you that two jobs have been automatically created and scheduled to update your Software Library:

   • Refresh From Metalink

   • OPatch Update

   Note: You might see an error regarding the Software Library not being configured. This error can be ignore and the configuration is completed in the next section.