Service Details

On this page, you can view the following:

Usage Tips

You can change the time period for which service information is displayed by selecting one of the time periods (Last 24 Hours, Last 7 Days, Last 31 Days) from the View menu.

There are two selectable time zones that can be used to for more convenient information display: Dashboard (local time zone or the time zone specified when the report was created), or Service (time zone specified at the time the service was created). When both the time zones are identical, then the choice is not shown.

In the Availability section, you can expand the service name to display all sub-services. Clicking on the service or sub-service name takes you to the target's home page.

The System Status contains the status details of the components of the System and a link to the System Dashboard.

In the Alerts table, performance issues are denoted by a pink icon, availability issues by red icon, usage issues by purple icon, and business issues by a blue icon. You have the option of viewing Availability Alerts, Performance Alerts, Usage Alerts, Business Alerts, or All Alerts. The Alerts table can be sorted by clicking on the column headers.

 Related Topics

About Services

Defining Service Availability

About Performance Metrics

About Usage Metrics

About Root Cause Analysis

Enterprise Manager Information Roadmap