Create / Edit Service Test - Host Ping Page

Use this page to define a Host Ping service test. This test can help you determine the availability and performance of the network between the beacon and a network host.

Parameter	Description
Host	The name or IP address of the host that the agent will 'ping'.
Mode	This can be: ICMP Ping - This uses the ICMP utility to test the availability of the remote host on the network. Traceroute - This is more intensive and tries to find the distance between the beacon and the host. It allows the beacon to collect Number of Hops.
Number of Packets	The number of packets transferred before the response time is calculated.
Maximum Time to Live	The maximum number of network nodes through which a packet will be allowed to travel from the agent to the host.
Timeouts	The maximum amount of time that the agent will wait to receive a response for each packet sent.

Metrics Collected

Metric	Description
Status	Indicates that the host is reachable from the agent.
Response Time	Indicates the average amount of time that the agent waited before receiving a response for each “ping” sent to the host. User Action Slow response time could indicate that there is some network congestion or that a packet takes a long time to reach the host. Investigate your network configuration. When Response Time is high, the Number of Hops is usually also high.
Packets Dropped	Indicates the percentage of packets that could not reach their destination. User Action Packets are usually dropped due to a congested network. Remove the source of the congestion or upgrade your network bandwidth.
Number of Hops	Indicates the number of network nodes traversed to reach the host. User Action If this number is higher than you think it should be, examine your network configuration. Your routers may be routing packets improperly.
Last Host	Indicates the last node that was reached successfully while traversing to the final destination. User Action If the last host is not your destination node, there may be an indication that network problems exist between the last host and the destination node. Validate that the host is up and that none of your routers are down.

Related Topics

Types of Service Tests

Enterprise Manager Information Roadmap

Creating a Service

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